Privacy Policy

Last Updated: 16th December, 2025

Bulkk X values your privacy and is committed to protecting your personal data. This policy explains how we collect and use information when you use the Platform[cite: 3, 4].

1. Information We Collect

• Provided Directly: Name, email, phone, business name, GST/PAN, address, and bank details[cite: 11, 12, 14, 15, 16].
• Collected Automatically: IP address, device info, browser type, and log data[cite: 19, 20].
• Transactional Data: Order details, invoices, and payment status[cite: 23].

2. How We Use Your Information

We use data to facilitate marketplace transactions, verify identity (KYC/AML), improve platform performance, and comply with legal obligations[cite: 27, 30, 32, 35].

3. Data Sharing & Disclosure

We are a neutral marketplace. We do not sell personal data[cite: 43].

• Buyer-Seller Visibility: Identities are revealed only when necessary for invoicing and logistics[cite: 46].
• Escrow Partners: Transaction data is shared with banks/aggregators for processing[cite: 50].

4. Data Security

We implement encryption, secure servers, and access controls. However, no system is completely secure[cite: 64, 66, 69].

5. User Rights (DPDP Act, 2023)

Users have the right to access a summary of their data, request corrections, or request erasure of personal data, subject to legal retention requirements[cite: 76, 78, 79, 80].

Grievance Officer

Name: Shaurya Pratap Singh [cite: 101]
Email: privacy@bulkkx.com [cite: 100]
Address: Nalanda Colony, Mawana, Meerut, Uttar Pradesh, 250401 [cite: 102]